With 33 years of laboratory experience, Patty Eschliman, has worked in several different settings. From a third shift generalist, to an HLA Tissue Typing Tech, to supervising Flow Cytometry and; for the past 23 years, laboratory management.  An active member of the CLMA since 1997, Patty has held leadership positions within the Nebraska and Western Iowa Great Plains Chapter as well as serving as an International Board of Director member since 2009.  She is now a proud member of both the Great Plains and Heart of America CLMA Chapters!  Fulfilling the CLMA seat on the ASCP Board of Governors, Board of Certification, Patty volunteers on the Executive Committee, Finance Committee, and is the Board Liaison to the Laboratory Management Exam (DLM).  In 2013, Patty completed her Masters in Healthcare Administration and is now the Immediate Past-President of CLMA.

Jane Hermansen has over 30 years of clinical laboratory experience, within community hospital and academic medical center settings.  At Mayo Clinic since 1988, she currently manages the outreach consulting and health plan contracting network activities for hospital laboratories across the country.  Jane holds a B.A. in Medical Technology from Concordia College in Moorhead, Minnesota and a Masters of Business Administration degree from the New York Institute of Technology. 

Jane is President of the international Clinical Laboratory Management Association (CLMA).  She has contributed to the laboratory industry by presenting at over 100 state and national professional meetings, has written numerous articles for industry publications, and has personally trained over 1800 laboratory professionals in the art of customer service.  Her experience includes clinical research, process engineering, consulting, training and facilitation and project management.

Carla Orner, MBA, MT(ASCP) has over 40 years of laboratory experience including night shift, evening shift and 15 years microbiology.  Formerly the manager of two hospital clinical laboratories and anatomical pathology for ten hospitals.  Carla is the Director of Programs for Heart to Heart (HHI) headquartered in Olathe, Kansas where Carla served since 2006.  HHI provides laboratory services in disaster relief, free clinics, health fairs, Haiti and Guatemala.  HHI partners with Becton Dickenson to provide continuing education to laboratorians across the world.  HHI responds to disasters, provides medical care in developing nations through volunteers working and providing continuing education.